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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
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FTM should have logic to understand and fix the different states a payment should be and also have logic to re-try if a payment is in an out-of sync status between FTM and EWS.
HNB customer receives money, FTM attempted to make the PaymentStatusUpdate call to EWS as Delivered and experienced a connection issue and did not get a success/failure back from EWS. FTM treated this as a success and marked the paymen...
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