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Status Delivered
Workspace OpenPages Ideas
Component Platform Features
Created by Guest
Created on Jan 9, 2020

Resend workflow notification if assignee gets updated

When the User field that corresponds to the Assignee on a workflow is changed they must use the refresh button (curly arrow) on the workflow to update the Assignee (as advised by support previously). This works as advised and the object then appears on the new Assignee's dashboard.

However, the new Assignee does not receive an email as the original Assignee would have. This means while the original Assignee is notified if this User gets changed there is no notification.

  • Admin
    CHRISTOPHE DELAURE
    Sep 10, 2020

    This is actually provided in the version 8.2 released in Q2 2020, with one caveat: Where "workflow users" are identified in a preference Object.

    For all other reference used i workflow, a change in the source fields will automatically trigger a notification

  • Admin
    JOHN Lundgren
    Jan 15, 2020

    Thank you for submitting this Idea!

    The IBM team is evaluating this enhancement request. A decision or request for more information will be provided within 90 days.

  • Guest
    Jan 9, 2020

    This was originally raised as a defect: TS003128890