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Status Not under consideration
Workspace FTM for SWIFT Services
Component Usability
Created by Guest
Created on Nov 22, 2021

RELATED IDEAS

ISN/OSN number in Message List Filter criteria

In MER, Entry and Repair message, after queue selection, there is Edit Filter option to open Message List Filter. Message List Filter has few criteria like Domain, Type, Message ID, Amount to filter required messages.

ISN/OSN number is not included in Message List Filter criteria. Having ISN/OSN number in the Filter Criteria is very critical requirement for customer.

Please add ISN/OSN number to the Message List Filter

Needed By Month
  • Admin
    PAUL HANILY
    May 5, 2022

    This function can be achieved using existing Cognos capabilities in FTM for SWIFT Services.

  • Guest
    Jan 13, 2022

    After retrieving the message, users browse the message details and print if necessary

  • Admin
    PAUL HANILY
    Jan 10, 2022

    When you retrieve a message using ISN/OSn what is the action(s) that will be performed on the message? Print? Other?

  • Guest
    Dec 22, 2021

    For the customer, daily Incoming and Outgoing Message count is around 60K+. During the daily operations, a copy of the message is sent to MER Queue and also Messages from FTM MER are passed to the downstream systems. Copies of messages from the MER Queue will be deleted by house keeping job at the end of the day.

    During the daily operations, there are chances of missing ISN/OSN numbers in the downstream systems. When the ISN/OSN numbers are missing, then downstream system users reach out to FTM MER users requesting the details of the missing messages. FTM user has to look into the MER queue for missing messages, using Message List Filter Criteria look for the required message and provide the details requested by the downstream system users.

    Downstream system users will be providing only ISN/OSN numbers. So it is critical for FTM MER user to have the ability to find messages using ISN/OSN number in Message List Filter Criteria

  • Admin
    PAUL HANILY
    Dec 6, 2021

    MER is not an operations warehouse interface. Has Cognos been looked at in this case?

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