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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Status Future consideration
Component Usability
Created by Guest
Created on Apr 9, 2019

Add IDs and comments to Approvals screen

System: FTM4CPS
Actor: Operations team

Operations performs an action on an inbound in the CPS system, with a comment that applies to their scenario, and notes the transmission ID 1234. The file is now pending secondary approval.

The first operator notifies the Operations team mailbox that secondary approval is required for transmission ID 1234.

A second operator receives the email and on the CPS Approvals screen, sorts or filters, to pull back the specific transmission 1234. The action comments are displayed on the approvals screen, so the Operator does not need to navigate into the file hierarchy screen, saving them time.
Then the operator reviews the comments, written by the first operator, on the Approvals screen.
After review, the operator accepts the action.