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For product documentation, see Knowledge Center. Create and View Support Cases and Use the Discussion Forum here
Problem Description: Editing case workflows as plain text is not obvious and it may lead to human factor errors. The proper way of creating complex workflows now is drawing them on paper and carefully transferring element by element to Safer Payme...
Allow admin user to monitor & cancel queries being run by other users
Users can initiate queries to fetch data that could result in long running queries which might use a lot of CPU time and affect the overall performance of the system. Only the user who initiated it can cancel the query. Need an enhancement to prov...
Allow functionality to navigate left/right in a data table using keyboard keys, specifically in the case selection page.
Currently in 5.7 you can navigate up/down/left/right in any data table using the keyboard keys however in 6.3 you can only up/down on the overall page with the keyboard, you cannot up/down/left/right in a table result. The main place we would like...
Increased functionality of the "Close to" and "Not Close to" operators
When using the "close to" operators in a condition, would like the ability to specify whether or not the tolerance is only positive or only negative, in addition to the current setting which always works in both a positive and negative direction.
Allow the application of users local time on timestamps in data export
Safer payments generated timestamps are stored in UTC and are converted using the users preferences (my account) when displayed in the UI (queries or case management). When export dating the raw data is used and timestamps are exported in UTC. Thi...
Allow references to specific byte ranges within an attribute for comparison. For example, consider building a counter with the intent of identifying a BIN attack/Credit Master attack/enumeration attack. Generally speaking, these attacks will origi...
Automatic transfer of parametrizations and new versions
Currently, all parametrizations, made in test environment, have to be transferred manually to production (the parametrization has to be repeated). The same is for version transfers. We would like to have a process for automatic transfer. The requi...
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