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For product documentation, see Knowledge Center. Create and View Support Cases and Use the Discussion Forum here
Business Rules Server's "Distribution Done" message should include success/failure information
In support case TS007497792 (RTP-1184 PERF Gateway Server 1Q1 has not been processing any transactions), we had a problem resulting from failures in the workflow activation for one of our 4 gateway servers. Because we scanned for the final message...
Exposure Limit Monitor Start/End Date should allow for year to be specified
On the Partner Details screen, Risk Management/Exposure Limit Monitors- you can specify an Effective Begin Date (MM/dd) and an Effective End Date (MM/dd) but you cannot specify the year. In principle, the idea of having the ability to have monitor...
FTM should have logic to understand and fix the different states a payment should be and also have logic to re-try if a payment is in an out-of sync status between FTM and EWS.
HNB customer receives money, FTM attempted to make the PaymentStatusUpdate call to EWS as Delivered and experienced a connection issue and did not get a success/failure back from EWS. FTM treated this as a success and marked the paymen...
On the Inbound Transmission Hierarchy screen, there are multiple tabs for a transaction, one of which is the Raw Data tab. This tab is not getting populated in the 220.127.116.11. code. This should populate with the EWS request-response data.
HNB requests IBM to find a better solution for more exact triggering for Missing or Late files; FTM can't provide the detail we expect and creates too many false positives when used for this. We want to be able to specify the Incoming ACH verses t...
With FTM 18.104.22.168 , from logs , I see that, EWS provides Recipient name match score in ValidateRecipientResponse . Example : <ns4:first-name-match-score>49</ns4:first-name-match-score><ns4:last-name-match-score>15</ns4:last-nam...
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