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Ability to Aggregate cases within a Single Case Class or an identified list of Case Classes
We only have one Mandator, so Case Aggregation across the entire mandator is not feasible. We have many teams that work different streams and require to aggregate the cases within a case class or an identified list of case classes so that alerts f...
Replace JSON script for Case Actions with a more user friendly UI
There are several business reasons that require a manual out going message. The current UI for manual outgoing messages is via case actions; the case actions UI requires the analyst to interact with JSON script
Ability to restrict a case to a particular queue when created from a Network only model/rule. Root Mandator implements a rule for it's own monitoring purpose and does not want the submandators to be able to view the case details.
Upload Files - In the SP front end, when we tag one transaction as fraud, the name of the user who made it, doesn’t appears in the field “FRAUD_CLASSIFICATION_USER_NAME”. It must appears.Create meta attributes (FRAUD_CLASSIFICATION_DATETIME, FRAUD...
To allow merchants interaction with SaferPayments SIBS FPS is planning to give the access to them. We were informed that merchants will not be able to change but will be able to see rules at higher mandators lever. This is not desirable. As a proc...
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