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For product documentation, see Knowledge Center. Create and View Support Cases and Use the Discussion Forum here
Working queue- change functionality offers too much capability
As an External Admin User with working queue-change privileges, I can do more than just add the user to the queue. I can change Insertion Conditions when these are preset by Network and should not be changed.
The change feature should break ou...
Schedule to run a rule over a certain period of time
We are looking for a way within Safer Payments to batch rules over historic transactions. We basically want to schedule to run a rule over a certain period of time. Essentially we are looking for rules that do not trigger as transactions come in, ...
Allow the passing of non-text attribute values into overwritable text attributes
Non-text attribute values (numeric, timestamps, amounts, etc) are unable to be passed into overwritable inputs or outputs which are defined as text. Would like the ability to pass the output of any attribute into an attribute defined as text.
Allow rules to add entries to risk lists with dynamic filter criteria
When an entry is added to a risk list via a rule, filter criteria defined as part of the risk list is static. For example, if an account number is added to a risk list which has filter criteria defined as "Merchant State equal to [Destination Stat...
In attribute field choices, Shift the standard expressions to the bottom of the list
There are standard expressions ( , ValueA ~ValueB, Exp) used in rule writing that are displayed in the field dropdown. These appear first and your customer's field values are last. It should be reversed- field values first, expressions second. E...
Resuming support for duplet detection and not storing identical sequence values
In Safer Payments 6.3.0.01 it seems that duplet detection and the option for not storing identical sequence values for indexes are still not present. In the index create/edit page the "store entries with identical sequence values" checkbox is not ...
User Preference settings for Case Management set up
Have one control setting for user preferences on how they want Investigation cases to look. It seems I have to set my column and field preferences for each queue. SP should have one control setting for cases.
Problem Description: Editing case workflows as plain text is not obvious and it may lead to human factor errors. The proper way of creating complex workflows now is drawing them on paper and carefully transferring element by element to Safer Payme...
Problem Description: Purge outdated entries of indexes inside IBM IRIS Safer Payments does not support the concept of span control to limit the scope of removal of all index entries that are older than a defined maximum lifetime period. Supporting...
Automatic transfer of parametrizations and new versions
Currently, all parametrizations, made in test environment, have to be transferred manually to production (the parametrization has to be repeated). The same is for version transfers. We would like to have a process for automatic transfer. The requi...
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